Privacy policy

We collect personal data on this website. This data is managed by our company.

When you visit our site, we store:

• your domain name (IP address) when you visit our web pages
• your e-mail address when you post messages/questions on this website
• your e-mail address when you communicate it to us
• your e-mail address when you take part in discussion forums
• all information relating to the pages of other sites you consulted to reach our site
• all information relating to the pages you consulted on our site
• all information you provided voluntarily (for example survey information and/or site registration)

This information is used:

• to improve the content of our website
• to contact you later for direct marketing purposes if you indicated via opt-in that you wish to receive this.

When we receive or transmit your data on our website, we always use encryption technologies recognised as common standards within the IT sector. We have put in place the necessary security measures to prevent the loss, misuse or alteration of information we receive on our site. When we receive or transmit certain critical information, such as financial information, we use a secure server.

If you would like to respond to our privacy policy, you can contact us:

• by e-mail: info@hxgn.be
• by phone: +32 (0) 51 79 77 18
• by post: Kwadestraat 113 A5, 8800 Roeselare

If you agree to our opt-in on the forms on our website:

• If you give us your postal address via the web, you may receive periodic mailings from us with information about products and services and upcoming events. If you do not (or no longer) wish to receive such mailings, please contact us at the address above.
• If you give us your telephone number via the web, our company may contact you by phone with information about our products and services or upcoming events. If you do not (or no longer) wish to receive such calls, please contact us at the address above.
• If you give us your mobile number via the web, our company may contact you by text message (SMS/MMS/etc.) with information about our products and services or upcoming events (for direct marketing purposes) if you have given your explicit consent or if you are already a customer and have given us your number. If you no longer wish to receive such messages, please contact us at the address above.
• If you give us your e-mail address via the web, our company may contact you by e-mail with information about our products and services or upcoming events (for direct marketing purposes) if you have given your explicit consent or if you are already a customer and have given us your e-mail address. If you no longer wish to receive such e-mails, please contact us at the address above.
• If you give us your bank details via the web, they will only be used for the financial transactions necessary to perform an agreement between our company and you.

If you no longer wish to receive mailings or phone calls from any company, contact the Robinson list of the Belgian Direct Marketing Association (online: www.robinsonlist.be, freephone: 0800-91 886 or by post: BDMV, Robinson list, Buro&Design Center, Heizel Esplanade B46, 1020 Brussels). Our company may use consumer information for new purposes not yet covered by our 'privacy policy'. In that case, we will contact you before using your data for these new purposes, to inform you of the changes to our personal data protection rules and to give you the opportunity to refuse your participation.

On request, we give visitors to our site access to all the information we hold about them. If you would like access to this information, please contact us at the address above.

On request, we give visitors the opportunity to correct any inaccurate data we hold about them. If you would like to correct your personal data, please contact us at the address above.

If you believe that our site does not comply with our privacy policy, please contact our company directly at the address above.

From the end of the agreement, a period applies equal to the statutory retention period or the limitation period relevant to any legal claims.